LOBBY OBSERVATION POLICY
AN UNEXPECTED COVID BLESSING
When Covid forced us to close our lobby for observation, we actually learned that limiting parent observation to ZOOM outside of the building actually creates a better learning environment for the kids. Kids are more focused and less tempted to want to take a "bathroom break" to say hello to mom or dad in the lobby! In the past, pre-Covid, the lobby was so full and so chaotic that it often created stress and anxiety for many of the children (and the parents!). We have seen a marked decrease in that since our lobbies have been calmer and less crowded.
We also realized that having closed observation lobbies allowed us to create a more professional environment inside the lobby for our customers. We have a quieter space whereby parents are able to ask questions at the desk in an environment that is less noisy and our dancers have space available, other than the floor, to wait for class, eat and do homework.
CLOSED OBSERVATION LOBBY POLICY IN EFFECT
Having closed observation lobbies is a policy we feel enhances our ability to provide excellent dance instruction as well as excellent customer service. Therefore, we will continue to keep our lobbies closed for parent observation and waiting but will always be available for front desk assistance, bathroom needs and drop offs and pick ups.
BI-ANNUAL PARENT WATCH WEEK
Each semester, we will have a Watch Week in which parents are invited to come in and observe classes.